Infinity Technology Consulting is a multi-faceted IT consulting firm with service lines spanning consulting, procurement, implementation, and managed services for both government and corporate entities. As the firm grew, it became clear that without solid hiring and team development processes in place, the company risked its long-term sustainability.
The right people in the right leadership positions were not yet identified. The interview and candidate evaluation process lacked a behavioral framework. Without fixing the foundation, growth would be built on an unstable base.
The engagement began with developing insights on the company's foundation and identifying the right people for key leadership positions. This required getting into the candidate evaluation process directly, observing interviews in real time.
Behavioral pattern analysis was applied throughout the hiring process, drawing on expertise developed by professionals who have trained FBI and CIA personnel on observing behavioral patterns. This "X-ray approach" into the interview process allowed for a deeper read on candidates beyond what surface-level interviews typically reveal.
The work extended beyond hiring into team development, building sustainable structures for how the leadership team operates together, not just who occupies each seat.
Infinity Technology Consulting surpassed $1M in sales, a significant milestone for the firm's growth trajectory. With the right people in key leadership positions and a behaviorally-informed hiring process in place, the company now operates from a sustainable foundation.
CEO Edgar Mosley continues to engage QDOT's services on an as-needed basis, returning when the business reaches new stages that require additional organizational alignment. Teammates are regularly sent to QDOT's annual retreats for recharge sessions, a sign that the behavioral development work has become embedded in how Infinity operates.